Your Privacy Choices

Clear guidance on product compatibility, materials, installation, care, delivery and after-sales support.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

GENERAL QUESTIONS

Each product page provides a complete list of the included components. Depending on the selected model, the set may include a watch case, silicone strap or matching bracelet, clasp, installation tool and storage pouch.

The watch, dial, movement and any original watch components shown in product images are not included unless expressly stated.

XNDO accessories are designed only for the watch models and variants listed on the respective product page. A similar appearance does not necessarily mean that the dimensions or mounting points are identical.

Before ordering, check the exact model or reference of your watch. If you are uncertain, email us a clear photograph of the front and back of the watch together with its reference information.

No. XNDO is an independent watch-accessory brand specialising in compatible customisation components.

Any third-party brand names, model names or trademarks appearing on our website are used solely to identify product compatibility. Unless expressly stated, XNDO is not affiliated with, authorised by or endorsed by the original watch manufacturer.

XNDO is a Swiss-based independent accessories brand. Unless a product is expressly and lawfully marked "Swiss Made", it should not be understood as a Swiss Made product.

Please refer to the individual product description and packaging for the relevant product and manufacturing information.

No. XNDO watch accessories do not alter the original sealed structure of the watch. When correctly installed, the watch's original water resistance remains unchanged.

Please note that XNDO accessories do not increase the water-resistance rating beyond the original specification of the watch.

Yes. We welcome enquiries from retailers, watch-accessory specialists, distributors and selected commercial partners.

For wholesale pricing, customised packaging or larger-volume requirements, please contact xndowatch@gmail.com with your company details, market and estimated order quantity.

SHIPPING & DELIVERY

Orders within Switzerland are normally shipped using Swiss Post standard delivery. Express delivery is available at an additional cost.

International delivery options, estimated transit times and shipping charges depend on the destination. Tracking information will be provided where the selected shipping service includes tracking.

International shipments may also be subject to import VAT, customs duties or carrier handling charges imposed by the destination country. Unless expressly included at checkout, these charges are the responsibility of the recipient.

Yes, we can change your shipping address and method if your order has not been shipped yet.

Please contact us at xndowatch@gmail.com as soon as possible.

Orders are normally processed within 1-3 business days.

Within Switzerland, delivery with Swiss Post PostPac Economy normally takes around two business days after dispatch. International delivery times vary by destination and customs clearance.

These are estimates and cannot be guaranteed.

Shipping costs depend on the destination, weight and selected delivery service. The exact cost is displayed at checkout before you confirm your order.